At AV Digital Hub, we strive to provide our clients with the highest level of service and satisfaction. However, we understand that there may be situations where clients need to cancel their service or request a refund. Here is our cancellation policy and refund policy for our digital marketing services:

Cancellation Policy:

1. If you wish to cancel your service, you must do so in writing by sending an email to our customer support team.

2. If you cancel your service before the start of the project, we will provide a full refund of any fees paid.

3. If you cancel your service after the start of the project, we will charge a cancellation fee based on the amount of work completed up until the cancellation date. The cancellation fee will be calculated at our hourly rate and deducted from any fees paid.

4. If we are unable to complete the project due to circumstances beyond our control, we will provide a full refund of any fees paid.

Refund Policy:

1. We offer a 30-day money-back guarantee on our digital marketing services. If you are not satisfied with our service within the first 30 days, we will provide a full refund of any fees paid.

2. If you have used our services for more than 30 days, we will not provide a refund. However, we will work with you to address any concerns or issues you may have and make every effort to resolve them to your satisfaction.

3. Refunds will be processed within 7 business days of the cancellation request.

4. We do not offer refunds for any third-party services or products that may have been purchased on your behalf as part of our digital marketing services.

At AV Digital Hub, we are committed to providing our clients with the best possible service and support. If you have any questions about our cancellation policy or refund policy, please do not hesitate to contact us. Our customer support team is available to assist you with any concerns or issues you may have.